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Cacti is striving to become the leading supplier of contact center
products, services, and solutions while meeting the requirements of
any enterprise environment. This involves continued development to
meet the growing demands of the Contact Center, while focusing on
Information Technology shifts. Cacti gives our customers access to
core expertise and innovative solutions that are not limited on proprietary
hardware. This allows Cacti the ability to continuously add innovative
products that pioneer the technologies of the future and protects
your investment.
Beyond the technical excellence of our products, we endeavor to serve
as examples and leaders in all dimensions of the quality assurance
sector. Many of today's Fortune 500 companies recognize the many advantages
of our state-of-the-art technology and are embracing our approach.
For us, our customers' requests and feedback have fueled our growth
and development efforts. The customer is an integral part of our product
solutions and our continued innovations. For this reason, we are constantly
investing in our research and development and partnering when necessary
to provide you solutions that will continually benefit your organization's
individual needs.
Cacti's software is designed to enable companies to optimize their
customer satisfaction, training, validation of information and overall
quality assurance environment. As a result, the companies are able
to generate additional revenue opportunities, improve profitability,
enhance customer retention and achieve greater customer intimacy.
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